Thursday, October 9, 2014

Dynamics CRM 2011 recommended books

After I wrote the Dynamics CRM 2013 recommended books I realized people are still using the 2011 version, So I've decided to write also short list for Dynamics CRM 2011 book.
Most of these books I've actually read and dealt with.

Again in my point of you there is nothing like the SDK
http://msdn.microsoft.com/en-us/library/hh547453(v=crm.5).aspx

And now for the books:
Working with Microsoft Dynamics CRM 2011 (Developer Reference) 

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.



Microsoft Dynamics CRM 2011 Unleashed
One thing I have learned about CRM since I began using it is it has a million different features with a million different uses. It is a great program but only if you know how to use it. Microsoft Dynamics CRM 2011 Unleashed explains every detail of Dyanmics CRM 2011 in a way that is easy to understand. I keep this book at my desk in case there is a feature I would like to know more about or if I want to know if Dynamics CRM is capable of something. Great book for reference.

Microsoft Dynamics CRM 2011 Administration Bible
Once you purchase this book and it arrives you'll know why the title of this review says that this is the CRM 2011 book to own. This is not your 'average' CRM book. First, the book contains more than 700 pages of CRM vital information. It takes the reader from "Laying a Solid Foundation" through "Extending and Integrating". What's in between those two, nothing but pure CRM goodness; architecting the application, installing, managing data, Sales, Marketing & Service, working with Entities, Processes and more

Microsoft Dynamics CRM 2011 Application Design 
I thoroughly enjoyed reading the book. This is the only book in the market that talks about and teaches how to design solution using Microsoft Dynamics CRM 2011's various customization and extension features. This makes the book helpful to both readers who are new to CRM as well as experienced. There are total 8 chapters in the book in which readers will learn the basics of CRM 2011 and will also learn how to implement and create applications like Project Training Enrolment System, Employee Recruitment Management System, Hotel Management System etc. using CRM 2011. The readers will also get to learn how to create Silverlight applications, ASP.NET pages which integrates with CRM 2011.
A must read book for any serious CRM developer.


Good luck!

Tuesday, October 7, 2014

Dynamics CRM 2013 recommended books

These are recommended for Dynamics CRM 2013 with direct links!
Still catching up with Dynamics CRM 2013 after I left it in v. 2011.

Microsoft Dynamics CRM 2013 Unleashed

Without question, this book has jumpstarted our application migration initiatives and we are well on our way to realizing the fullest benefits very quickly. I was doubtful at first that one book would be able to cover everything in the application, but this book managed to address everything we needed.




CRM 2013 QuickStart: Jumpstart Your Dynamics CRM 2013 Learning Curve


Has someone who have a lot of experience in 2011 this book was a great catch up!
But if you don't know Dynamics CRM prior to 2013 you better go to look at the classic Microsoft Dynamics CRM 2013 Unleashed




Microsoft Dynamics CRM 2013 Marketing Automation


Very detailed review on the bookhttp://crmbusiness.wordpress.com/2014/06/27/crm-2013-book-review-microsoft-dynamics-crm-2013-marketing-automation/





http://crmbook.powerobjects.com/The CRM Book is a comprehensive online resource for Microsoft Dynamics CRM written collaboratively by the team at PowerObjects. It’s intended to help users gain an understanding of how to work with Dynamics CRM, use that information to make good choices, and know where to go for more information if needed

http://blogs.msdn.com/b/crminthefield/archive/2013/12/26/microsoft-dynamics-crm-2013-white-papers-amp-technical-documentation.aspxGet the stuff directly from Microsoft ! these papers are technical and not for everybody (defiantly not for dummies :))

http://msdn.microsoft.com/en-us/library/gg309408.aspxAlmost forgot the SDK, the most important set of knowledge you can have on the Dynamics CRM 2013 for developers, but I would say not only!
Enjoy the books! Hope it helps!

Dynamics CRM UX tips

I think this post is one of the best I read about Dynamics CRM UX.
Worth reading, your costumers would appreciate it
http://niiranen.eu/crm/2014/09/10-tips-designing-great-user-experience-dynamics-crm/

Jukka Niiranen 10 points:

1. Understand #UX
2. Start from the navigation
3. Save clicks with view design
4. Make your forms more responsive
5. Automate the business process (flow)
6. Show the user what’s going on
7. Don’t forget your clients
8. Sweat the little things
9. Clean up after you’re done
10. Know where to go for more tips!

It's really recommended to read his post to understand the points !

About point 10:
Follow him! you'll have plenty more tips..
http://niiranen.eu/crm/

Monday, October 6, 2014

Dynamics crm 2013 tips video

Found nice video of 15 tips under 15 minutes for dynamics crm 2013, I think he has nice point there that can ease the work.

Tips 2-3, links from desktop to reports, are simple but great, can be very useful for costumers.


Worth Checking!
 

Friday, October 3, 2014

From KnockoutJS to Dynamics CRM came Sparkle XRM - Amazing product of the open source!

After using a lot Knockout.js lately and loving it, I started to wonder how could it be integrated into Dynamics CRM, are other developers using it and what do they do with it.
This is how I got to this amazing product, at least it looks like it, I personally haven't been developing on the Dynamics for quite while now.

http://www.sparklexrm.com/s/default.html

Take a look you might love it!